The following comments are 100% unsolicited emails that I have received from customers. Permission was granted before I posted the comments here.

Thanks to everyone who has taken the time to say "THANKS"

                                        back to me!

Kalle Kindel, Estonia 24 Jan. 2008

           I started with modeling again few years ago after a break. Since then I have purchased many model kits from different sources in internet and discountmodels.com is definitely one of the best! Very fast shipping to Europe, excellent packing and good prices. As I have many kits to work with, it's hard to say when, but I'll be back.

John Norris, Reston, VA. 30 Sept. 2007

           Thanks, Mark. Everything arrived today in good order.  With your attractive                              prices and superior service, I'll be a repeat customer

Eric Ahlemeyer, Gilbertsville, KY  29 Sept. 2007

Clarence Chan, Hong Kong  31 May, 2007

Tom Miller, Forest Hill MD. 21 May, 2007

David Fess, Port Townsend WA.- 18 May, 2007

Leonard Bodziony, Seattle WA.- 26 December, 2006

The week before Christmas, I received an unexpected package in the mail from you, and when I opened it, it was a wrapped in Christmas paper, with a note on it to wait till Christmas before opening. The suspense was killing me, but I waited till yesterday to open it, and what a neat surprise! You sent me a Bronco German H39 Befehlspanzer kit, absolutely free! I'd just like to thank you very much for this kind gift. It only confirms my regarding Michigan Discount Models as my first choice for buying my models. Your prices are always great, the selection is great, and the service is outstanding. I'll be in touch soon to order my next batch of WW2
Armor. Thanks again!

Herbert Kohl, Austria- 30 November 2006

I really enjoy doing business with you! Delivery always in time, great
service and great prices! There is hardly a place to find for me in Europe
to be compared to you!

Norman Sheppard, Sackville, New Brunswick Canada.- 26 July 2006

I received my order faster than from any other online hobby shop in the world. I kid you not! And your prices were the lowest anywhere as well. I have ordered from all of the big names online, but your website is the one I will search first from now on. It's a great feeling to be treated so well by a business that appreciates it's customers like you do. No gimmicks, just good, quick service. Keep it up!

Mike Hudson, Las Vegas, NV.- 23 June 2006

I received my order yesterday. That was on the schedule you had promised. I'm really pleased

with the courtesy, pricing, and service. This was my first order but it will not be the last. I really appreciate the

time you took in explaining a couple of the products while we were on the phone.

Mark, you're a pleasure to deal with and I wish you continuing success.

Mark Corbett, Elkton, MD. 15 June 2006

Thanks. As always - the best internet customer service in the hobby business!

Giovanni Doronzo, Vista CA.- 13 April 2006

I want to tell you that you are by far the best model supplier on the Internet.

You have the best prices, a huge selection and you are by far the fastest most courteous and reliable

distributor that I've ever dealt with.I want to thank you for the great job you are
doing.

Thomas White, Cumming GA- 13 March 2006

Over the past couple of years, I have purchased a number of items from you and from other hobby shops
on the internet operating out of the United States, Europe and Asia. Though I may be able to save a
few bucks for some items at these other sites, I keep coming back to your shop. Why? Because, when I
factor in price and service when comparing Discount Models with the others you are by far the best.
Even if I order an item that is out of stock, you always reply promptly and let me know how long it
will take for you to get it. If you have it, you send it out promptly.

Linzi Mumford, England 18 August 2005

Just to say thanks for the delivery. The price is right and delivery fast.

What can I say, its easier and cheaper to buy from you than to
buy from many UK companies.

Not that they stock these wonderful AER kits anyway.

Tony Robinson, Booneville, MS. 5 April. 2005

Just wanted to let you know how pleased I have been with the service

I received. I have ordered from you only a couple of times,but both

orders have been received within a couple of days of order.

Look forward to doing business with you again soon.

Dave Willett, Ormond Beach FL. 17 JAN. 2005

Thanks for the fantastic service. Even for you this was a fast turn.

I ordered on 01-12-05 and received it today 01-15-05.

This is is one of the main reasons for buying here. A lot of my friends at

http://www.Armorama.com also buy from you guys. Thanks again for
such fast service.

Alex Deitenbeck, Tyler Texas, 18 August 2004

JUST WANTED TO SAY THAT YOU HAVE BEEN A TRAMENDUS HELP

EVERY TIME I HAVE ORDERED FROM YOU.

MY ORDERS ARRIVE QUICKLY AS WELL.

Thomas Stephens, College Station Texas, 22 July 2004

The order came yesterday, and everything was there and
intact. I was impressed by how quickly you had the new items in
stock. I have to tell you that you are the guy I go to for modeling
goodies now days. You are fast, accurate, and you always keep me in
the loop about what is going on with the order. Keep up the good work.

Adrian Bonham, Australia-17 May, 2004

My order arrived today. I'm impressed with how fast it was. I ordered a
kit from a local store and it still has not arrived even though it is stock
with the Wholesaler. So, it's not bad when I can get something from half
way around the world in a week and it takes over a month for an order
to come 20 miles. You have just got yourself another satisfied customer
who will be back.

Stephen Venters, Chicago, IL. 22 April, 2004

I received your package today. My full order arrived in absolutely excellent
condition. Your attention to packaging and shipping was extraordinary as was
your efficient processing and quick turn-around. Your service will be my
FIRST choice for any product you may carry in the future.
My gratitude, Stephen

Eric Euerlings , Zuerich, Switzerland (5/15/03)

Once again, you have beaten all your competitors in the areas price and
speed of delivery !!! Just took not even a week since I have ordered the stuff and yesterday, I
had the stuff in my swiss mail box !  I've ordered many stuff from other companies in the US and Asia, but you
are the guy who delivers the fastes way! Keep up that good work !!!

Andrew Ottaway, Canada (4/23/03)

Thanks alot Mark, discountmodels.com has the best prices and service of any
online shop I have ever used.

Rodolfo Vazquez, Mexico City, Mexico (4/10/03)

Woowww!!!!!!!, very quick delivered!!!!, only 12 days to Mexico,

good prices, shipping with low rates, products with high quality,

the service is very impressive with friendly communication, highly recommended!!!

thank you very much to Discount Models because is a

excellent alternative for all modellers!

John Pradarelli, Milwaukee, WI. (1/13/03)

"Just wanted to drop a line to let you know I’ve received my latest order.

I’ve only used your company a couple of times (so far that is...) and I am very pleased with not only the prices and selection,

but most importantly the service. You never fail to keep your customer informed with courteous

email correspondence. That alone is a great benefit to me. Now, grant it I’m just on the other side

of the lake from you, but your delivery is the best I’ve ever experienced to date."

Leighton Littlewood, New Zealand (1/10/03)

"I have to say that I have shopped around quite a bit in the last couple of years since I first purchased a kit from you,

and you still provide the cheapest and best option for me to procure these model kits.

I find it is cheaper getting these types of items from you than buying them locally.

Furthermore, I don't have to wait 8-10 weeks before the goods arrive at my local hobby shop.

I remain continually impressed and thank you sincerely for you great service."

Chad C. Boise, ID (9/23/02)

"I wanted to say thanks for the great prices and timely fashion that I received my order.

I have been dealing with Great Models, but my orders
would take what seemed like forever.

So, thanks for giving me a new place to shop."

Lucas Freeman-Topsham, ME. (2/10/02)

"Just wanted to let you know that a hobby shop opened in my area.

So I went to check it out and was horrified by the guy's prices, AND he claimed you

could get them no place lower. I bought a few bottles of Tamiya Acrylics from him, you know, to support

the local economy....but his model prices, wow. I was just perusing your site and found several

Tamiya armor models he had for sale at nearly $15.00 more than your price!

Don't know how you do it, but you are still my favorite site, even now that

I can drive 5 minutes to a hobby store. You still crush his prices

even with shipping included!"

Tom Vanderloo, Hixson, TN.   (1/28/02)

"I want to drop you a line to say thanks for the great service. This is
the first time I have purchased from you, and I am very pleased with the
results. I received my order in three days, which is the fastest
service I've ever gotten from an online model retailer. Your
combination of outstanding prices and superlative service is, IMHO,
unparalleled the 'Net (or anywhere else for that matter). I will
remember your business in the future. Thanks again."

Geoff Hudson, San Diego, CA.

"Wow! 2 days from your shop to my door! Excellent service and price, and
free stirring sticks to boot! I'll be sure to use your shop for my next
order. Thanks again!"

Brad Johnson, Ashburn Virginia

"Excellent. You are definitely one of the more responsive hobby dealers on the Internet

(I still haven't heard from one dealer I've placed an order with) and I appreciate

that and will let the community know. I am impressed by your inventory

of some of the harder to find dealers(Royal Models and Jager) and I will definitely buy from you in the future.

Thanks for everything and I look forward to placing another order
sometime."

David Hedges, Charlotte NC

"Just wanted to let you know that the items arrived today.

Even though you had to special order one,

the items came in ten days!I was very impressed.

Thanks again for your help and timely shipping,

and great communication!"

John Corsi, Kittery Maine

"Just wanted to let you know I received the Academy 155 SP Gun kit and
the Kirin T34 conversion. Thanks for taking the time to pack them so
carefully, both came through the mail in great shape. Looks like I've
found a new mail order hobby shop."

Matthias Quick, Los Angeles California

I received the items last Saturday - without any damage, nothing's missing!
I'm absolutely satisfied and really appreciate the way this order was
handled (unfortunately, I don't have the same experience with other on-line
orders).



Ian Cook,London England

"I will definitely be looking to you for my future
requirements. Your delivery times are better than most of the dealers in
the UK! Your prices are also very competitive, even after HM C&E add on
their slice."

"Thanks again for an excellent service,"

Philip Chen, Hsin-Chu City Taiwan

"I just received the parcel sent from you containing the movable tracks I
ordered, thank you very much.

The parcel is intact so as the four Frui's tracks inside; and the delivery
was surprisingly prompt which even exceeded my lofty expectation for the on-line
shoppers. I'd like to acclaim for your good service done!!

So again thanks a lot and I will not hesitate to place my next order to you
soon."

Scott Sullivan, Louisville, KY.

"The order of the Eduard sets was received in perfect condition. Another
great order and I thank you for your
help and your responsiveness to questions and orders. Some of the best
customer service I've found anywhere in the world. Thanks much."

Paul King, New Brunswick, Canada

Just a short line to confirm I received my parcel today.
The Panzer Colors are in excelent shape!!!!!
The decals are great, and the Panzer Grenadier will go well with my
ever-increasing Squadron/Signal publications collection.
It only took 21 days from order to mail-box, impressive!

Mike Grant, Calgary, AB Canada

Received the 2 Royal Model sets today and am very happy with them. Thanks
for the great service!

John Prigent, West Sussex, England

I'm glad to tell you the books arrived today, 20 November - which is a day
quicker than you expected! Both in excellent condition thanks to your
careful packing. I did boggle a bit at the size of the box, thought I must
have ordered a kit I'd forgotten about until I saw who it was from and
realised it held my books.